Every cap is enforced server-side, so you will never get a surprise invoice for usage you did not plan for. Pro and Team start with a 14-day free trial. Free is genuinely free, forever, no card.
MonthlyAnnualSave up to 25%
Free
£0
Try the entire product, end-to-end. No card, ever.
All 12 artefact types from any meeting
Live meeting bot via paste-link
Every input modality and every integration export
3 lifetime generations, 1 project, no card
Everything in the "Included in every plan" band above
Prices exclude VAT. UK and EU customers are charged VAT at their applicable rate at checkout.
The Free tier is the full product, just with usage limits.
Every artefact type, every input modality, every integration export, every grounding and coaching feature ships on every tier. Pro and Team raise the caps and unlock pooled bot hours and calendar auto-join, but the AI capability stack is identical.
Built for the meetings you actually run
26 ceremony types out of the box: standup, planning, refinement, sprint review, retro, kickoff, post-mortem, process mapping, 1:1, all-hands, exec sync, customer call, and more, each with its own extraction rules
Pre-meeting cheat sheet: agenda, watch-outs, who should be there, what will and will not be captured
Multi-type generation in one click. Tick stories, bugs, tasks, and decisions from the same meeting and it counts as a single generation
Post-meeting briefing with TL;DR, open loops, coaching tips, missing participants, and a forward timeline of actions and decisions
Retag any meeting after the fact and the briefing, coaching, and gating recompute
Every artefact is sourced and verified
Source quote on every artefact. Open the Source Quote row on any card to read the line it came from
Confidence rating of high, medium, or low on every item. Low items are flagged for review before you push to Jira
A second AI verifier pass drops items whose quote does not appear in the transcript or that contradict the team
Your meetings are never used to train AI models. The AI sub-processor is contractually prohibited from training on your data
TLS in transit, AES-256 at rest, built on SOC 2 Type 2 certified infrastructure
Coaches the call while it is happening
Live transcript streams into the dashboard while the bot is in the call
Agenda steps tick off as the team covers each topic
Drift warnings call out missing topics, one person holding a standup for four minutes, a sprint review 40 minutes in with nothing decided
Browser notification ping when a drift signal trips, even if the meeting tab is in the background
Pause or mute coaching mid-call. Cancel a bot dispatch from the meeting page
Every export, every tier
Push to Jira Cloud (ADF descriptions), Linear, Azure DevOps, GitHub Issues, Notion, and ClickUp
Multi-sheet XLSX workbook, one sheet per artefact type, with all the type-specific columns
Per-platform CSV zip ready to drag into the import flow (Jira CSV, Linear CSV, GitHub CSV, ADO CSV, Notion CSV, ClickUp CSV)
Word .docx downloads for Meeting Minutes, Decision Log, Action Log, and RAID Log, plus .bpmn and .svg downloads for Process Models
Email a branded summary to up to 10 recipients, with an optional personal note
Share by secure link, 30-day expiry, recipient signs in to view (no content in the email)
Always-on help chatbot grounded in the in-product docs, rate-limited but does not count against your generation quota
The questions buyers actually ask
What counts as one "generation"?
One generation is one trip from a meeting (or pasted notes, audio, or images) to a set of artefacts. If you tick stories, bugs, tasks, and decisions in one click, that still counts as one generation against your quota, not four. If every type fails the quota slot is automatically released, so you are only charged for value delivered.
What happens when I hit a cap?
Generation stops. We do not silently turn the meter into a bill. You will see a clear "cap reached" state with the next reset date, and you can either upgrade in-app via the Stripe portal or wait for the cycle to roll over. Bot dispatches also pre-flight check that you have at least 30 minutes of headroom so a long call cannot tip you over.
What is the difference between paste-link and calendar auto-join?
Paste-link is on Pro and Team: you paste a Zoom, Google Meet, or Teams URL into the dashboard and the bot joins that one call. Calendar auto-join is Team only: connect Google Calendar or Microsoft Outlook once and the bot joins eligible events automatically, with a per-event override if you want it to skip a specific meeting.
Pro versus Team. Which one do I need?
Pick Pro if you are one person running your own meetings and you are happy to paste the meeting link each time. Pick Team if you want the bot to join your calendar automatically, you want a shared workspace where teammates can see each other's projects, or you need pooled bot hours across multiple people. 1:1 privacy mode comes with the 1:1 meeting type on every plan.
Do you train AI models on my meetings?
No. Your meetings are never used to train our models or any third-party model. The AI sub-processor we use is contractually prohibited from training on customer data. Encryption is TLS in transit and AES-256 at rest, and the infrastructure is SOC 2 Type 2 certified.
How does the 14-day Pro trial work without a card?
Every new workspace starts on Free. Pick Pro on the pricing page and the checkout starts a 14-day trial without asking for a card. No surprise charge at the end: when the trial ends you drop back to Free unless you have added a card and chosen to continue.
Why does the Team trial need a card if the Pro trial does not?
Team is shared-workspace and pooled-bot-hours, which means there is meaningful infrastructure cost from minute one. Asking for a card up front lets us give the full Team experience without rate-limiting it. You can still cancel any time during the 14 days at no charge.
Can I cancel any time?
Yes. Cancel from the Stripe customer portal in two clicks. You keep access until the end of the current billing period, then drop back to Free. Annual subscriptions are not auto-prorated, but they are also genuinely 25% cheaper, so most teams keep them.
Can I upload a video recording?
No. Send the bot to the call, or paste the transcript or attach the audio on the Generate page. If all you have is the Zoom or Teams video, export the transcript from the platform and paste that. Video files uploaded before October 2026 were deleted 30 days after upload, as promised at the time, and their transcripts and artefacts stay in your workspace.
Is the Free tier really free forever?
Yes. Free is lifetime free, no card. You get 3 lifetime generations, 1 lifetime paste-link bot dispatch, and 1 lifetime project, with every input modality and every integration export unlocked. It is designed as a permanent low-volume option for solo founders and trial users, not a 14-day countdown.
Do you sign DPAs? Are you GDPR-compliant?
Yes. Backlog.cloud is operated by Alconbury Tech Ltd (UK company number 17031730) and UK and EU GDPR apply. Access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and complaint to the ICO are all supported. Email privacy@backlog.cloud for a DPA or sub-processor list.
We have more than 10 seats. Do you offer a volume discount?
Yes. Annual billing already saves you up to 25% off list. Beyond 10 seats we will quote you a custom rate, and beyond 25 seats Enterprise is usually the better fit because SAML SSO, an audit trail and a dedicated SLA are available on request. Email support@backlog.cloud and we will reply within a working day.
Which roles can manage billing?
On Pro, you (the account owner) manage billing. On Team, the workspace owner manages billing by default and can hand the Stripe portal off to an admin if you want finance to own it without having access to the rest of the workspace.
What if the bot mis-identifies our ceremony type?
Retag it on the meeting detail page. The cheat sheet, gating, and coaching recompute against the new type. For paste-link and the Generate page you pick the ceremony yourself, pre-filled from the project default if you have set one. For calendar auto-join a small model picks the most likely type from the invite, with low-confidence guesses falling back to your project default, then to Generic.